ACORN II
A multi-site randomised controlled trial to evaluate the impact of a group treatment for antenatal anxiety
ACORN II
A multi-site randomised controlled trial to evaluate the impact of a group treatment for antenatal anxiety
GP Surgeries
| Surgery name | General no. | Opening hours | |
| Barnfield Hill Surgery | 01392 432761 | barnfieldhillsurgery@nhs.net | Mon 08:30-18:30
Tues 8:30-18:30 (closed 13:00-14:00 on first and third Tues of the month) Wed 8:30-18:30 |
| Clock Tower Surgery | 01392 208290 | d-ccg.clocktowersurgery@nhs.net | Mon – Fri 09:15-13:00 and 14:00-17:00 |
| Southernhay House Surgery | 01392 211266 | southernhayhousesurgery@nhs.net | Mon –Fri 08:00-18:00 |
| Southernhay House: Whipton branch | 01392 211266 | southernhayhousesurgery@nhs.net | Mon 08:30-16:00, Tue 08:30-18:00, Wed 08:30-17:00, Thu 08:30-16:30, Fri 08:30-16:00 |
| St Leonard’s Medical Practice | 01392 201790 (general enquiries) | d-ccg.stleonardspractice@nhs.net | Mon – Fri 08:30-18:00 (closed 13:00-14:00 daily) |
| The Whipton Surgery | 01392 462770 | Mon, Tue, Wed, Thu & Fri 08:30-18:00 | |
| Wonford Green Surgery | 01392 250135 | wonfordgreenprescriptions@nhs.net | Mon – Wed 08:30-18:00, Thu 08:30-20:00, Fri 08:30-18:00 |
| Foxhayes Practice | 01392 208789 | foxhayes.prescriptions@nhs.net | Mon 08:00-18:00, Tue 08:30-18:00, Wed 08:30-20:00, Thu 08:30-12:00 and 13:00-18:00, Fri 08:00-18:00 |
| Exwick Health Centre | 01392 676676 | stthomas@nhs.net | Mon – Fri 08:30-18:00 |
| St Thomas Health Centre | 01392 676676 | stthomas@nhs.net | Mon – Fri 08:30-18:00 |
| Student Health Centre | 01392 676606 | d-ccg.studenthealthexeter@nhs.net | Mon – Fri 08:30-18:00 |
| Outer Exeter
|
||||
| Surgery name | General no. | Bypass no. | Opening hours | |
| Heavitree Practice | 01392 222099 | 01392 222090 | edt.heavitree@nhs.net | Mon – Wed 08:00-18:00, Thu & Fri 07:30-18:00 |
| Hill Barton Surgery | 01392 444242 | hillbarton.surgery@nhs.net | Mon – Fri 08:30-18:00 (closed between 13:00-14:00 daily) | |
| Isca Medical Practice | 01392 273805 | admin.isca@nhs.net | Mon – Fri 08:30-18:00 | |
| Mount Pleasant Health Centre | 01392 255722 | 01392 422603 | mountpleasantcontacts@nhs.net | Mon – Fri 08:30-18:00 |
| South Lawn Medical Practice | 01392 281101 | 01392 281114 | slmp@nhs.net | Mon – Fri 08:30-18:00 |
| Cranbrook Medical Practice | 01404 819207 | d-ccg.cranbrookmedicalcentre@nhs.net | Mon – Fri 08:30-18:00 | |
| Glasshouse Medical Centre | 01392 874646 | topshamadmin@nhs.net | Mon – Fri 08:30-17:30 | |
| Topsham Surgery | 01392 874646 | 07968 288325 | topshamadmin@nhs.net | Mon – Fri 08:30-18:00 |
| Westbank Practice (Exminster) | 01392 833230 | 01392 832460 | westbank.practice@nhs.net | Mon – Fri 08:30-18:00 |
| Westbank Practice (Starcross) | 01626 890368 | 01626 8999920 | westbank.practice@nhs.net | Mon – Fri 8:30-18:00 |
| Ide Lane Surgery | 01392 428900 | 01392 428903 | idelane.surgery@nhs.net | Mon & Thu 07:30-18:00, Tues, Wed & Fri 08:30-18:00 |
| Pinhoe & Broadclyst Surgery | 01392 469666 | 01392 687222 | pinhoe.surgery@nhs.net | Mon – Fri 08:00-18:00 (Closed Mon 13:00-14:00) |
DPT Safeguarding Team 01392 674938 (Mon – Fri 09:00-17:00) dpt.safeguarding@nhs.net
Available to provide advice over phone.
First Response Service:
Helpline – patients: 0808 196 8708
For Exeter patients already open to crisis service only: 01392 539188
New patients in crisis need to call First Response Service no, shown above
Community-based service to support people experiencing severe mental health issues and requiring crisis support.
Liaison Psychiatry Service General contact: 01392 674929 dpn-tr.LiaisonPsychiatryTeam@nhs.net
Available at RD&E 24/7 to assess anyone over the age of 18.
Perinatal Mental Health Service 01392 674964 dpn-tr.PerinatalTeamExeter@nhs.net
Available to support women planning to birth in: The Centre for Women’s Health at RD&E, The Women’s Health Unit at Torbay Hospital, and The Ladywell Unit at North Devon District Hospital.
Older People’s Community Mental Health Service – Exeter 01392 208390 Knightshayes, Whipton Hospital, 4 Hospital Lane, Exeter EX1 3RB
Provide assessment and treatment of older adults experiencing mental health problems. Also offer support to people of any age experiencing symptoms of dementia, in collaboration with Devon Memory Service.
Devon Memory Service – Exeter 01392 674067 dpn-tr.MemoryClinicEEM@nhs.net
For people with dementia and post-diagnosis support. Referral via GP.
MASH / Multi-Agency Safeguarding Hub (Children’s Social Care) Devon wide: 0345 1551071 For ongoing children’s social work enquiries: 0345 1551078 Secure e-mail: mashsecure@devon.gcsx.gov.uk
Out of hours service: 0845 6000388 (Mon – Thurs 17.00 – 9.00 Friday 16.00 – 9.00 Monday)
CAMHS / Children and Family Health Devon 0330 0245 321 (Mon – Fri 08:00-17:00) 0300 555 5000 (24/7 crisis support) CFHD.DevonSPA@nhs.net childrenandfamilyhealthdevon.nhs.uk/camhs/
The Moorings
10am-midnight, Monday-Friday (including bank holidays)
12pm-midnight, Saturday-Sunday.
Tel: 07990 790 920
Email: devonexeter.mhm@nhs.net
Samaritans (Exeter) National number: 116 123 (free from any phone. 24/7) Local number: 0330 0945717 (Local charges apply) jo@samaritans.org www.samaritans.org/branches/exeter/ 10 Richmond Road, Exeter, EX4 4AJ Exeter branch hours: Mon – Sun 10:30-21:30
Offers support face to face with a volunteer if preferred to telephone.
SHOUT Text SHOUT to 85258 giveusashout.org
Free, confidential, 24/7 text-based crisis support.
CALM (Campaign Against Living Miserably) 0800585858 (24/7) www.thecalmzone.net
Confidential listening helpline and signposting service.
Exeter Student Nightline 01392 724000 (Mon – Sun 20:00-08:00 term time only) listening@exeter.nightline.ac.uk www.exeter.nightline.ac.uk/home
Confidential listening service run by trained students at the University. Students can find contact details on their library card. Can be contacted by phone, email, and instant messaging service. See website for updates during university holidays.
Refuge Helpline: 0808 2000247 (24/7) refuge.org.uk Live chat: nationaldahelpline.org.uk (Mon – Fri 15:00-22:00)
Support for women and children experiencing domestic violence.
The Margaret Jackson Centre 01392 256711 http://www.margaretjackson.org.uk/ info@margaretjackson.org.uk
Hours: Mon, Tue, Thu 09:30-18:30, Wed 09:30-17:00
Telephone and face to face counselling. £10 – £30 / session depending on ability to pay.
Iron Mill Counselling Service 01392 499388
counselling@ironmill.co.uk / enquiries@ironmill.co.uk ironmill.co.uk/counselling-service/overview Morwenstow, 7 Barnfield Crescent, Southenhay East, EX1 1QT Hours: Mon, Wed & Fri 09:30-17:00, Tue & Thu 09:30-20:00
Free assessment then £20 per session. Support over the phone and face to face.
Exeter Relate 0300 7729681 (Mon – Thu 08:00-20:00, Fri 08:00-18:00, Sat 09:00-13:00) reception.exeter@relate.org.uk relate.org.uk/find-my-nearest-relate/centre/exeter-district-relate-centre
Verney House, 3rd and 4th Floor, 115 Sidwell Street, Exeter, EX4 6RY
Relationship counselling, CYP counselling, sex therapy, family counselling, training and education. Currently offering online and telephone support. Cost based on a sliding scale for individual / joint income if relationship counselling. Employees of some agencies (civil service, RAF, store key workers etc.) may be eligible for free sessions.
Private accredited local therapists
BABCP – British Association for Behavioural & Cognitive Psychotherapies – babcp.com
BACP – British Association for Counselling & Psychotherapy – bacp.co.uk
Can search via postcode.
EMDR Association – emdrassociation.org.uk
Ubuntu Counselling Services 01392 201572 info@ubuntucounsellingservices.org.uk ubuntucounsellingservices.org.uk Room 1.5, Civic Centre, Paris Street, Exeter, EX1 1JN
Not-for-profit multicultural counselling social enterprise. Work in partnership with interpreters to provide counselling in native language. Particular focus on BAME communities. One-to-one counselling, group counselling, relationship and family counselling, cross cultural relationship counselling. Referral form on website, accept self-referral.
Age UK (Exeter) Jessica Cohen (Social Support Coordinator) 01392 455611 j.cohen@ageukexeter.org.uk
Volunteers visit older people, typically living alone, for social support. Can self-refer or be referred by professional by contacting Jess above.
Cruse Bereavement Care – Devon area Devon branch: 0300 3305466 devon@cruse.org.uk National helpline: 0808 8081677 (Mon 09:30-17:00; Tue, Wed, Thu 09:30-20:00, Fri 09:30-15:00, Sat & Sun 10:00-14:00)
Support available via helpline and online support. 1:1 support with a trained bereavement supporter available over the phone or via video call (unclear whether f2f currently being offered). For details on 1:1 support, contact Devon branch.
Balloons charity (Exeter, East- and Mid-Devon) 01392 826064 admin@balloonscharity.co.uk balloonscharity.co.uk
Support people aged 5-25 pre- and following bereavement and terminal illness diagnoses of someone significant in life. Also offer support to parents/carers following a bereavement or terminal diagnosis. Self-referrals accepted from those aged 18-25. Telephone to discuss referral.
Devon Carers Helpline: 03456 434453 (Mon – Fri 08:00-16:00, Sat 09:00-13:00) info@devoncarers.org.uk devoncarers.org.uk
Support, advice and guidance for unpaid carers. Free and available to anyone in Devon. Complete registration online or call helpdesk for immediate support.
Exeter Children’s Centre – Action for Children 01392 277205 exetercc@actionforchildren.org.uk Exeter Children’s Centre, Magnolia Avenue, Exeter EX2 6DJ
Range of targeted early help services to families with children aged 8 and under, including perinatal. Online parenting support for families with children aged 0-19.
Citizens Advice Exeter Free helpline: 0808 2787845 (Mon – Fri 10:00-16:00) Dedicated Universal Credit helpline: 0800 1448444
Free, confidential advice on a range of topics. Face to face appointments may be available after discussion on phone. Not currently offering drop-in support.
See ‘welfare advice’ below for further organisations.
FearFree
Tel: 0345 155 1074 (landline call rate)
For professionals using a secure email address: referrals.devon@fearfree.org.uk.cjsm.net
For clients or those who do not use secure emails: admin.devon@fearfree.org.uk
Devon Rape Crisis and Sexual Abuse Services Office line: 01392 20856 (Mon – Thu 09:00-17:00, Fri 09:00-16:00) Anonymous helpline: 01392 204174 (Mon, Wed, and Fri 18:00-21:00) support@devonrapecrisis.org.uk For agency or self-referral online: devonrapecrisis.org.uk/services/referrals/
To make a referral with patient consent, or for patient to self-refer: fill in online referral form, contact office, or contact helpline. Referrals cannot be made via email. Support is available via email, telephone, or in person at base in Exeter, Torbay, or Barnstaple.
Together Drug and Alcohol Service – Devon 0800 2335444 info@edp.org.uk Magdelene House, Grendon Road, Exeter EX1 2NJ
Range of services for people 18+ inc. group work, one-to-one support, and whole family support.
FREED – See SOP for criteria and referral information
CEDS – Community eating disorder service – See FREED SOP for further information
Freemoovement freemoovement.com freemoovement@hotmail.com
Free, volunteer led fitness classes in public parks across Exeter. All abilities. Download registration form on website.
City Community Trust exetercct.org/programmes/adults/
Offer range of free fitness classes and programmes for all abilities. See website for further details.
Wellbeing Exeter wellbeingexeter.co.uk
A partnership of public, voluntary and community sector organisations providing social prescribing. Referral only via GP – request introduction to community connector.
AccEPT Clinic – University of Exeter 01392 723493 accept.clinic@nhs.net www.exeter.ac.uk/departments/mooddisorders/acceptclinic/
Mindfulness-based cognitive therapy groups. Currently running groups online but intend to resume in-person MBCT one-to-one sessions soon. Self-referral via form on website emailed to address above.
Step One Charity – BeWell@StepOne 01392 255428 www.steponecharity.co.uk/bewellstepone-online-courses
Range of free online group courses focussed on range of areas, inc. self-harm, low mood, anger, OCD, resilience and wellbeing. Book place on website using online self-referral form.
Mind (Devon) www.devonmind.com/find-help/courses
Range of online and in-person recovery and wellbeing focussed courses and workshops.
Farming Community Network 0300 0111 999 (07:00-23:00 daily)
Volunteer-led helpline to support farming community with range of issues, including stress, depression, isolation, and substance misuse.
St Petrock’s 01392 422396 General enquiries: info@stpetrocks.org.uk For enquiries about benefits support: benefitsadvice@stpetrocks.org.uk
Charity offering support to people who are homeless or vulnerably housed, including one-to-one advice about accessing Universal Credit. Information on support available on website.
Exeter YMCA 01392 410530 office@ymcaexeter.org.uk www.ymcaexeter.org.uk YMCA Exeter, 39/41 St David’s Hill, Exeter, Devon, EX4 4DA
Also see Citizens Advice Bureau under ‘Welfare advice’.
Exeter and East Devon Down Syndrome Support Group Harriet Hall (Secretary): 01392 410817 harriet_hall@hll123.plus.com
Support people of all ages with down syndrome and their families.
Mind Directory of support: www.mind.org.uk/information-support/guides-to-support-and-services/learning-disability-support
Switchboard Helpline: 0300 330 0630 (10:00-22:00 daily) chris@switchboard.lgbt (response within 72 hours)
Volunteer-led listening service. Volunteers are members of LGBTQ+ community.
Intercom Trust Helpline: 0800 612 3010 (Mon – Fri 09:00-16:00) helpline@intercomtrust.org.uk www.intercomtrust.org.uk
LGBTQ+ charity working across South West, providing free helpline, advocacy and counselling (for a small fee). Further details available on website.
Devon Adult Autism and ADHD Service (DAANA) 01392 674250 dpn-tr.asc@nhs.net
National Autistic Society – Exeter and District Branch exeterdistrict.branch@nas.org.uk autism.org.uk/what-we-do/branches/exeter-and-district
Support groups, advice and information to autistic adults and families living and working in Exeter and the surrounding area. Specific national helplines detailed on website (www.autism.org.uk/what-we-do/help-and-support).
SENsational Life info@sensational-life.com sensational-life.com
Online support groups for parents of autistic children.
ADDISS 020 89522800 info@addiss.co.uk www.addiss.co.uk
Support for people with ADHD, friends and family, and health professionals.
See AgeUK under ‘Befriending’.
Living Options Devon – Time to Talk Support line: 01392 459222 time2talk@livingoptions.org www.livingoptions.org/projects/time-to-talk/
Online support and counselling – available in BSL.
Silverline Helpline: 0800 4708090 (24/7) www.thesilverline.org.uk/
Free, confidential helpline / listening service for older people. Also offer regular befriending service – details on website.
Patient Advice (PALS) and Complaints Team 0300 1231672 (Mon – Fri 09:00-16:30) d-ccg.patientexperience@nhs.net devonccg.nhs.uk/contact-us/patient-advice-and-complaints Patient Advice and Complaints Team, FREEPOST EX184, County Hall, Topsham Road, Exeter, EX2 4QL
Choices Pregnancy Centre 07826 715377 contact@choicespregnancycentre.co.uk choicespregnancycentre.co.uk
Free support and advice regarding pregnancy, pregnancy loss, and infant death. Sessions available for individuals and couples.
Devon Sexual Health *DPT* Telephone triage: 0300 303 3989 (Mon – Fri)
Provide free and confidential sexual health and relationship support, including contraception, testing, and advice and guidance.
Eddystone Trust 01752 254406 / 0800 3283508 General enquiries: info@eddystone.org.uk For info about joining groups: connections@eddystone.org.uk
Plymouth-based charity offering support to HIV+ people across South West, including online peer support groups.
One Small Step 01392 908139 onesmallstep.org.uk/services/stop-smoking/
Twelve weeks of support to stop smoking. Support offered online, over phone, or in community hubs across Devon. Telephone to discuss referral.
Wellbeing Exeter wellbeingexeter.co.uk
01392 284271
A partnership of public, voluntary and community sector organisations providing social prescribing. Referral only via GP – request introduction to community connector.
Together Drug and Alcohol Service – Devon 0800 2335444 info@edp.org.uk Magdelene House, Grendon Road, Exeter EX1 2NJ
Range of services for people 18+ inc. group work, one-to-one support, and whole family support.
Veterans/Armed forces
Veterans Mental Health Service *DPT* 01392 207799 dpn-tr.veterans@nhs.net www.dpt.nhs.uk/locations/veterans-mental-health-service
Support for veterans concerned about their mental health.
SSAFA – Forcesline Helpline: 0800 2606767 (Mon – Fri 09:00-17:00) www.ssafa.org.uk/get-help/forcesline
Free and confidential telephone and email support for all serving and ex-armed forces personnel and their families.
Royal British Legion
Helpline 0808 802 8080, (8:00-20:00 Mon-Sun)
Britishlegion.org.uk
Financial and pastoral support to all serving and former armed forces personnel.
Victim Support – Devon and Cornwall Devon and Cornwall Victim Support team: 0300 3030554 (Mon – Fri 12:00-18:00) 24/7 Supportline: 0808 1689111
24/7 live chat option
victimsupport.org.uk
Offer emotional and practical support to victims of crime or anyone associated with a victim of crime. Crime does not need to have been reported to the police, and can be historic.
My Support Space
mysupportspace.org.uk
Online interactive guides to help cope and move forwards after crime. Free, safe, secure, and confidential space.
Victim Care – Devon and Cornwall Victim Care Unit: 01392 475900
Information and advice for victims of crime who have reported crime to the police or intend to do so. If victim does not want police involvement, contact Victim Support above instead.
Living Options Devon SMS: 07734 768910
Phone: 01392 475900
info@livingoptions.org www.livingoptions.org/projects/victim-care-and-support/
Support for victims of reported and non-reported crimes who are a member of deaf or disabled community. Can be referred through Victim Care (above) or self-refer.
Devon Voluntary Action (DeVA) support@devonva.org www.devonva.org
Devon-wide. Can search volunteering opportunities on website.
Welfare advice (eg CAB, food banks)
Citizens Advice Exeter Free helpline: 0808 2787845 (Mon – Fri 10:00-16:00) Dedicated Universal Credit helpline: 0800 1448444
Free, confidential advice on a range of topics. Face to face appointments may be available after discussion on phone. Not currently offering drop-in support.
Exeter Foodbank General: 07818 226 524 Enquiring about first foodbank voucher: 07939 381974 (Ali – Advice Worker) info@exeterfoodbank.org.uk
St Petrock’s 01392 422396 General enquiries: info@stpetrocks.org.uk For enquiries about benefits support: benefitsadvice@stpetrocks.org.uk
Charity offering support to people who are homeless or vulnerably housed, including one-to-one advice about accessing Universal Credit. Information on support available on website.
Devon AgeUK – Welfare benefits help 0333 2412350 infoandadvice@ageukdevon.co.uk
Free and confidential Welfare Benefits entitlement check for pensioners. Advice and support to complete applications.
Turn2us
Benefits and grants advice for anyone facing financial hardship
Exeter Works exeterworks.org
Provides some funded support to find new job or develop skills.
Devon County Council Support for people with disabilities seeking employment: www.devon.gov.uk/care-and-health/disabilities/independent/employment/
Scope – Support to Work programme 0300 222 5742 supporttowork@scope.org.uk www.scope.org.uk/employment-services/support-to-work/?gclid=Cj0KCQjwgYSTBhDKARIsAB8Kukt6UyZIzwsFFS5zzf70aMYm3H159aGS74jJYWHKIY72VImDNU7K9ZgaAl3gEALw_wcB
Free online and telephone support for disabled people seeking paid employment. Offer 12 week programme of support.
Young Devon
01392 331666 (Mon – Fri 09:00-17:00)
yes.exeter@youngdevon.org
www.youngdevon.org
Exeter office: 39 George Street, Exeter, EX1 1DA (drop in Mon, Wed, Fri 14:00-16:00).
Counselling for young people, accommodation support and support for young carers.
Young Minds
www.youngminds.org.uk
information and resources for young people struggling with their mental health, and their parents / carers.
CAMHS / Children and Family Health Devon 0330 0245 321 (Mon – Fri 08:00-17:00) 0300 555 5000 (24/7 crisis support) CFHD.DevonSPA@nhs.net childrenandfamilyhealthdevon.nhs.uk/camhs/
Devon Adult Autism and ADHD Service (DAANA) 01392 674250 dpn-tr.asc@nhs.net
Further info on referral on Daisy.
NHS self-help leaflets web.ntw.nhs.uk/selfhelp/
(n.b. audio transcripts, BSL videos, and easy read versions available on website)
